Policies

Brokerage & Service Fee Policy

How Cubinus earns, and how we disclose our fee before you commit.

Last updated: 10 October 2026. Draft prepared from the Cubinus business plan. Highlighted items [like this] are placeholders to fill in, and the full text should be reviewed by qualified legal counsel before launch.

1. Our approach

Cubinus earns a success-based brokerage / service fee on completed transactions. We believe you should know what you will pay before you decide, so fees are disclosed upfront and shown separately from rent, deposit and maintenance on every listing.

2. What you will see

monthly rent;
security deposit;
maintenance and other known charges;
Cubinus service fee, who pays it and when it is due.

3. When a fee is payable

A fee becomes payable only on the trigger stated in your written fee acknowledgement (for example, a signed agreement or confirmed booking). [fee structure to be finalised]

4. Taxes and receipts

Where applicable, taxes such as GST are added and shown separately. We issue an invoice or receipt for every fee we collect.

5. Owner-side offerings

If we introduce paid visibility or tools for owners, they will be clearly labelled and will not be presented as verification.

6. No hidden charges

We do not charge for undisclosed items. If you think you have been charged something that was not disclosed, tell us and we will review it under our Refund & Cancellation Policy.