Policies

Privacy Policy

What personal information we collect, why, and the choices you have.

Last updated: 10 October 2026. Draft prepared from the Cubinus business plan. Highlighted items [like this] are placeholders to fill in, and the full text should be reviewed by qualified legal counsel before launch.

1. Overview

This policy explains how [legal entity name] (“Cubinus”) collects, uses and protects personal information when you use our website and services. We aim to handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

2. Information we collect

Contact details: name, phone number, email address.
Your requirement: area, budget, move-in or lease timeline, preferences and notes you share.
Owner and property details: property information, ownership or authority documents, photos and commercial terms supplied by owners.
Communications: messages, call notes and visit feedback recorded by our advisors.
Usage data: basic technical information such as device, browser and pages visited. See our Cookie Policy.
Location: only if you choose “Current location”, and only to suggest a nearby area.

3. How we use it

to respond to your enquiry and assign you an advisor;
to prepare shortlists, arrange visits and reconfirm availability;
to verify listings and owner authority;
to record fees, acknowledgements, receipts and handover steps;
to handle complaints and prevent fraud or misuse;
to improve the Platform and, where you have agreed, to send reminders and updates;
to meet legal and accounting obligations.

4. Consent and communications

We contact you using the channel you prefer (call, WhatsApp, SMS or email) for your enquiry. You can ask us to stop non-essential messages at any time.

5. Who we share it with

We share information only as needed to provide the service:

with the owner or manager of a space you wish to visit (typically your name, contact details and visit time);
with service providers who help us run the Platform (for example hosting, communication and payment tools);
with partner professionals for services you request, such as agreements, loans or legal support;
with authorities or courts where required by law.

We do not sell your personal information.

6. How long we keep it

We keep information for as long as needed for the purposes above and to meet legal, tax and dispute-resolution requirements, then delete or anonymise it.

7. Security

We use reasonable technical and organisational safeguards, including role-based access to internal systems. No online system is completely secure, so please share only what is needed.

8. Your rights

Subject to applicable law, you may ask to access, correct or erase your personal data, withdraw consent, or raise a grievance. To do so, write to hello@cubinus.com or use our Grievance Redressal process.

9. Children

The Platform is not meant for people under 18, and we do not knowingly collect their personal data.

10. Changes

We may update this policy. The date at the top shows the latest version.

11. Contact

Privacy questions: hello@cubinus.com.